About Device Rescue

Device Rescue was created by an IT leader to streamline device retrievals, sparing businesses from time-intensive processes and allowing a focus on core growth.

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Our Story

The story behind how Device Rescue was founded

Device Rescue was founded by Tyler Okland, an IT leader who recognized and personally experienced the challenges businesses face during employee transitions, particularly the cumbersome process of retrieving devices from departing staff and managing communication with them post-departure. Frustrated by the time-consuming nature of these retrievals and the difficulties in ensuring clear communication with former employees, he envisioned a streamlined solution that would save valuable time and allow companies to focus on their core objectives.

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Our mission

Streamlining Onboarding and Offboarding

Our mission is to empower businesses to focus on their core objectives by ensuring operational excellence and providing a hassle-free experience during employee onboarding and offboarding. We understand that integrating new team members and managing transitions for departing employees can be complex and time-consuming. That's why we are dedicated to delivering tailored solutions that streamline device retrieval and enhance communication, allowing organizations to concentrate on their growth and success. With a commitment to exceptional service, we ensure that every interaction is efficient and supportive, helping businesses maintain productivity and save time and effort.

Our Values

Driving Excellence and
Innovation

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Continuous Improvement

Committing to ongoing learning and development. Regularly assessing and refining processes.

Take Ownership

Team members should feel empowered to take initiative and ensure that each case is handled with care and diligence.

Innovation

Encouraging creative thinking and the adoption of new technologies to improve processes.

Integrity

Maintaining honesty and transparency in all interactions while adhering to ethical practices.

Customer-Centricity

Prioritizing the needs and experiences of our customers and actively listening to feedback.

Teamwork

Promoting collaboration among team members to leverage diverse skills and perspectives.

What our clients say

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"Device Rescue has saved our team hours getting devices back from former staff. Efficient, and great customer service. A must-have for any remote organization!"

Trevor M.

Sacramento, CA

"This service has been a game-changer for our dental offices. We used to struggle getting tablets to and from different locations, but now it's been stress-free."

Sarah A.

Portland, OR