Laptop Retrieval Service

laptop retrieval service

Laptop Retrieval Service


We make it easy to retrieve your laptop and accessories from your employees!
Our cushioned laptop box comfortably holds most laptops up to 16″, along with a charger and other items of comparable size in its designated tray.
What’s Included
Best-in-class packaging shipped to your employee, with a prepaid self-stick return label, instructions, and tape.
Communication with your employee on your behalf, along with communication with you along the way.
Tracking numbers for end-to-end tracking of your kit, from initial ship date to final return to your destination address.
What Fits


15.125″ x 10.25″ x 1″


compartments for peripherals

15.75″ x 3.5″ x 1.5″ & 16.75″ x 7″ L x 1.25″
Ex: charger, mouse, small keyboard, and headset

How It Works

Simple as 1, 2, 3

get $10 off your first retrieval when you sign up for an account
Choose from a variety of retrieval boxes that include tape, return label, and easy to follow instructions.
We ship the retrieval box within 1 business day. Employee communication included.
Your employee will use the included prepaid shipping label to quickly and easily return their device.

Frequently Asked Questions

Our padded laptop box fits most laptops up to 16″ and charger (or other charger-sized accessories) in the appropriate tray. Maximum supported device dimensions: 15.125″ x 10.25″ x 1″. 

Yes! We have equipment storage in our secure, climate controlled warehouse! Think of us as your IT Closet. We handle storage, laptop retrievals, setup, and delivery directly to your employees, simplifying your IT logistics. Learn more about Equipment Storage.

We ship the retrieval kits within 1 business day of receiving your order. It will then typically take 1-7 days for the kit to arrive at your employee’s address, and an additional 1-7 days for the equipment return to arrive at your designated company address once your employee ships it. (Note: transit times may be a bit slower or faster depending on carrier shipping volumes and distance). While we cannot guarantee how long your employee will take to ship their equipment, but our service is designed to help your employee return equipment as quickly and safely as possible. 

Yes! Our prices are flat-rate and include shipping in both directions and includes the box, tape, and instructions. (shipping an empty box to your employee and return shipping with equipment back to your designated provided address – typically a company address). We use USPS, FedEx, and UPS

Our device return service is thoughtfully designed to help your employee and you return company issued equipment safely and easily. We will provide every effort to make sure your employee sends back their equipment by conducting friendly reminders, and we’ll attempt to communicate with them by phone and email. If we’re unable to receive any communication from your employee after 5 phone call and 5 email attempts, we’ll let you know. Because we provide our full service when we fulfill your order, we are unable to issue refunds for our services in the event that your employee doesn’t return their device. 

We currently ship to all US addresses within the lower 48 US states, excluding PO boxes and US territories. Though expanding our support to more states and Canada is on our roadmap. 

Yes! our boxes are 100% recyclable. You can recycle the cardboard box with the rest of your paper recycling. The polypropylene padding insert can be easily removed and recycled, as well.

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Let's Get Started
Get started with your Laptop Retrieval Box order. Using this form, you will be checking out as a guest. No account needed!

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Step 1 of 3

Who Are We Shipping the Laptop Return Box and Return Label To?

Please provide your departing employees information. You’ll want to provide their personal email address and phone number for outreach if they delay the return process.
Employee Full Name*
Employee Home Address*
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