Privacy Policy

Introduction

Welcome to Device Rescue LLC (“Device Rescue”). This Privacy Policy outlines how Device Rescue collects, uses, and safeguards the personal and business information you provide when using our website and services (collectively referred to as the “Services”). By using our Services, you consent to the practices defined in this Privacy Policy. If you disagree with any part of this Privacy Policy, please refrain from using our Services.

Information We Collect

• Personal Information
  We collect personal details about individuals connected with businesses, including their names, email addresses, phone numbers, and shipping addresses.
• Business Information
  We gather details about businesses, such as their names, addresses, contact data, and other relevant specifics essential for our Services.
• Usage Data
  We collect information on your use of the Services, such as your IP address, device specifics, browser type, and operating system.
• Cookies and Tracking Technologies
  To enhance user experience and analyze usage patterns, we might use cookies and similar tracking technologies. You can disable cookies via your browser, but some features of the Services might not work properly.

Use of Information

• Service Delivery
  We use the gathered data to provide and improve our Services, ensuring a personalized user experience.
• Communication
  We utilize contact details to communicate with users, sharing vital updates and promotional materials.
  
• Business Operations
  Internal purposes like accounting, auditing, and research are also reasons we use the collected information.
• Analytics
  We use aggregated and anonymized data for analytical purposes to understand user interaction and optimize our offerings.

Information Sharing

• Third-Party Service Providers
  We partner with third-party providers, such as shipping APIs, that might store and collect personal information.
• Business Partners
  We may collaborate with affiliates or business partners, sharing information in compliance with data protection regulations.
• Legal Requirements
  If legally required, we might disclose information.
• Business Transfers
  In cases of mergers or acquisitions, the collected data might be part of the transferred assets.

Data Security

At Device Rescue, we prioritize the security and protection of your data. Our comprehensive approach to data security encompasses multiple layers of protection, from encryption during transit and storage to secure server infrastructure and regular backups. We implement industry-standard practices and continuously monitor our systems to ensure the highest level of data protection.

1. Protection in Transit
   Data in transit is encrypted using advanced protocols.
2. Protection at Rest
   All sensitive stored data is encrypted.
3. Digital Ocean Servers
   We rely on Digital Ocean’s secure servers for data hosting. Recognized for their stringent security measures, Digital Ocean ensures our data is protected.
4. Data Backup
   We routinely back up data, storing backups securely and encrypted.
5. Continuous Monitoring
   We regularly review and upgrade our security measures to counter potential threats.

Children’s Privacy

Our Services aren’t intended for those under 18. We don’t knowingly gather data from children under 18.

Third-Party Links

Our Services might have third-party links. We’re not accountable for their privacy measures, and you should review their privacy policies separately.

Retention of Information

We retain data as required to fulfill our Privacy Policy’s purposes and securely dispose of unnecessary data or upon request.

Your Rights

We are committed to protecting your privacy rights and ensuring transparency in our data handling practices. We empower our users with comprehensive control over their personal information. This section outlines the various rights you have regarding your data, including the ability to access and correct your information, withdraw consent for data processing, request data portability, and even ask for complete erasure of your data from our systems.

• Access and Correction
  Users can access and correct their data.
• Consent Withdrawal
  Users can withdraw data processing consent.
• Data Portability
  Users might request a copy of their data.
• Erasure
  Users can request data erasure.
• Objections and Restrictions
  Users can object to data processing and seek restrictions.
• Complaints
  If users feel we’ve violated data protection laws, they can lodge complaints by contacting us to make appropriate corrections.

Privacy Policy Updates

Device Rescue may amend this Privacy Policy without prior notice. Continuing to use our Services post-update implies consent.

Contact Us

For questions or concerns, reach us at:

• Email: info@devicerescue.com
• Phone: 1(877) 418-2088
• Address: Device Rescue LLC, 784 S Clearwater Loop, STE 5250, Post Falls, Idaho 83854

By accessing our Services, you acknowledge this Privacy Policy.