Our efficient, tailored service simplifies your offboarding procedures and saves your IT & HR team valuable time and effort.
Store unassigned equipment securely in our warehouse, ready for future use.
Track and manage every stage of your devices, from deployment to retirement.
Retrieve devices from remote employees, whether for departures, upgrades, or repairs.
Receive detailed reports on device condition to help make informed decisions.
We handle all communication with employees to ensure a smooth retrieval process.
Get started with a free online account to manage retrievals, track shipments, and access important updates.
During the retrieval process, simply provide the employee’s address for the kit delivery, along with your preferred return address.
Your employee will pack the device in our easy-to-use kit and attach the provided return label. Your device will be returned quickly and securely.
Recover devices from former employees quickly and securely.
Efficient device retrieval to protect your assets.
Seamless device recovery for large organizations.
Our hours of operation are Monday through Friday, 8 AM to 5 PM Pacific Time, excluding certain holidays. For more details, please refer to our Holiday Closures guide.
Yes, all plans enable you to add account users to manage your account, retrievals and more.
Yes, we handle all communication with your employee. When we send out your retrieval kits, both you and your employee will receive an email with tracking information and a notification that the kit is on its way. If your employee delays the return process, we take care of sending friendly reminders and follow-up outreach to ensure the device is returned promptly.
Currently, our services are available exclusively within the lower 48 states of the United States. We are exploring the possibility of expanding to additional locations, including Canada and Mexico, but we are not yet prepared to offer international shipping.
Creating an account is easy, and free. Simply visit our account registration page to create a free account for your organization.
Yes, we offer volume discounts. When you purchase retrieval credits in bulk, you can save up to 15%. While it's not required to buy in bulk, it's a great way to maximize your savings.